Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping + Returns
HOW LONG DOES SHIPPING TAKE?
We ship out within 2-3 business days. Tracking will be emailed to you with the email you provided at checkout.
WHERE DOES MY ORDER SHIP FROM?
Fredericksburg, Virginia
WHAT ARE YOUR POLICIES?
Due to the nature of this business, all sales are final. We are unable to offer returns or exchanges. We do our best to look over each item thoroughly and disclose any imperfections or flaws. With that being said, please keep in mind these are preloved pieces. However, if you feel that something is wrong with your item that we have missed, please do not hesitate to contact us.
FREQUENTLY ASKED
HOW DOES CREAM + COTTON OPERATE?
We personally and consciously source items 3-4 times a week. We then build cohesive, curated collections for you to shop. Once we determine which pieces will be in a collection, we then sanitize, steam and inspect each item.
HOW DO I DETERMINE SIZE AND FIT?
The beauty of fashion is that all brands are different. Sizing will differ with each item. We do our very best to provide accurate sizing descriptions, materials, measurements and model specs.